Hi awesome people you! Ryan here. Its been a while since I wrote something on here so I’ve finally found the time to write a goodie. We have been pretty busy recently quoting and cleaning and have been very privileged to see some beautiful houses in some amazing places. We’ve also been hard at it in the background constantly trying to improve our service and the way we run our business. We have a few new things in the works at the moment including an android app with one click scheduling for our customers, but we have also started fundraising.
We wanted to be able to do something different for our customers, to stand out from the rest and add a little fuzzy feeling to our service. We wanted to spread that fuzzy feeling as far as possible and were already applying various discounts and reducing quotes for jobs that came in under time. When the idea to fundraise as a business came, we realised we had an opportunity to do something big. Involving you the customer seemed the best way to support the charitable organisations in the community that you care about.
We then had to decide on how to run it, how much to donate, and who to support. We decided to use a percentage per clean and let the customer choose who it went to. Choosing a percentage could have been the hardest decision because it couldn’t hit us in the pocket too hard (we are a young business) and we knew we may come us against resistance from customers who might think we are charging them for it. We decided on 10% per job and have absolutely not raised our prices.
When it came to choosing the charities, we choose 3 Australian organisations. We tried to vary them and choose reputable causes. After choosing the 3, I contacted them and told them what we wanted to do. They all got on board and after completing the paperwork and obtaining the authority to use their logos, I can now tell you that Reliable Window Cleaning now proudly supports Guide Dogs WA, Swags For Homeless and Starlight Children’s Foundation.
We have had a great response for our customers so far and the little bits we are collecting are quickly adding up. We also have donate buttons and links to their websites on the Fundraising page.
We are interested to hear your opinions on this so the blog is open for comments, just keep them honest and clean but the feedback would be great.
Thanks guys and gals.